The price and the features are the two most important factors in determining the difference between custom and off-the-shelf software. Commercial software solutions are designed to work for all types of businesses, big or small, and in almost all niches. This is a generic package that comes with a wide range of features but may require additional fees if you want to add more.
Meanwhile, a custom software is specially designed just for your business. It is packed with features that your business needs. It is designed to accommodate upgrades keep up with your growing business. However, this option can be very expensive. Nevertheless, the benefits you get will be more than enough to cover for your expenses in the long run.